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SERENIMiND Privacy Policy

Effective Date: April 17, 2025

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Introduction

Welcome to SERENIMiND. We understand the importance of your personal information and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website or mental health and substance abuse survey application ("Application") and receive communications from us through SMS and email.

 

Information We Collect

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Personal Information

  • Contact Information: Name, email address, phone number

 

How We Collect Information

  • Information you provide directly when completing surveys or creating an account

  • Information collected automatically through cookies and similar technologies

  • Information from third parties, with your consent

 

How We Use Your Information

We use your information to:

  • Share promotional information about the launch of our application

 

Communications

SMS Communications

We send SMS messages to provide:

  • Information about the launch of our application

  • Account information

​You can opt out of text messages at any time by replying "STOP".

 

Email Communications

We send emails to provide:

  • Application status updates

  • Account information

You can opt out of marketing emails by using the "unsubscribe" link in any email we send.

 

Your Rights

Depending on your location, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Delete your information

  • Withdraw consent

To exercise these rights, contact us at privacy@serenimind.com.

 

Children's Privacy

Our Application is not intended for children under 18. We do not knowingly collect information from children under 18. If you believe we have collected information from a child under 18, please contact us immediately.

 

Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any significant changes through the Application, email, or SMS. Your continued use of the Application after such modifications constitutes your acknowledgment of the modified Privacy Policy.

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Contact Us

If you have questions about this Privacy Policy or our practices, please contact us at: privacy@serenimind.com
 

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Text Message Program Terms and Conditions

By opting in to receive text messages from SereniMind, you agree to the following:​

  • Message and data rates may apply

  • Reply "STOP" to unsubscribe at any time

  • Messages may be sent using automated technology

  • Carrier charges for text messages may apply

  • Message frequency may vary

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